Effective Date: 13 May 2026

TrackTime Pro is developed and operated by IRONBARK APPS (“IRONBARK APPS”, “we”, “our”, or “us”).

This Privacy Policy explains how TrackTime Pro collects, uses, stores, and protects information when individuals and organisations use the TrackTime Pro application, website, and related services.

TrackTime Pro is a business productivity platform designed to assist organisations with time tracking, project management, worker coordination, invoicing, and PDF document generation.

By using TrackTime Pro, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to:

• Business owners
• Administrators
• Employees
• Contractors
• Team members
• Trial users
• Subscription users
• Website visitors

who access or use TrackTime Pro services.

Depending on how TrackTime Pro is used, we may collect the following categories of information.

We may collect:

• Name
• Email address
• Phone number
• Organisation/business name
• Billing details
• User account credentials

Users may create and store:

• Organisation records
• Project information
• Job/task records
• Worker assignments
• Timesheet entries
• Internal notes
• Invoice records
• Tax/VAT/GST information
• PDF invoice exports

We may automatically collect:

• Device information
• Browser type
• Operating system
• App version
• Login activity
• Error logs
• Diagnostic data
• General usage analytics
• IP address
• Session activity

This information helps us maintain reliability, security, and service performance.

TrackTime Pro subscriptions are processed through third-party payment providers including Stripe.

We do not store full payment card details on our servers.

Payment providers may collect:

• Billing information
• Payment method details
• Transaction history
• Subscription status

Stripe Privacy Policy:
https://stripe.com/privacy

We use information to:

• Provide TrackTime Pro services
• Create and manage accounts
• Authenticate users
• Manage organisations and projects
• Track work and timesheets
• Generate invoices and PDF documents
• Process subscriptions and billing
• Provide customer support
• Improve platform reliability and performance
• Detect misuse, fraud, or security issues
• Comply with legal obligations

We do not sell personal information to third parties.

Where required under applicable laws including the EU GDPR and UK GDPR, we process information under one or more of the following legal bases:

• Contract performance
• Legitimate business interests
• Legal compliance obligations
• User consent where applicable

TrackTime Pro uses cloud infrastructure and third-party service providers that may process or store information in multiple countries.

This may include processing in:

• Australia
• United States
• European Union regions
• Other jurisdictions where our providers operate infrastructure

By using TrackTime Pro, users understand that information may be transferred and processed outside their local jurisdiction.

We take reasonable steps to ensure appropriate safeguards are applied to international data processing.

TrackTime Pro may use trusted third-party providers including:

• Supabase
• Stripe
• Google Play services
• Apple App Store services
• Hosting and cloud infrastructure providers
• Analytics and monitoring providers

These providers may process information on our behalf for operational purposes.

We retain information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of eligible account information subject to legal and operational retention requirements.

We implement reasonable administrative, technical, and organisational measures designed to protect information against:

• Unauthorised access
• Misuse
• Loss
• Disclosure
• Alteration

However, no online platform or transmission method can be guaranteed completely secure.

Depending on local laws, users may have rights to:

• Access their information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain processing
• Request data portability
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

TrackTime Pro is intended for business and professional use.

The platform is not directed toward children under 18 years of age, and we do not knowingly collect personal information from children.

TrackTime Pro may collect and process information necessary to:

• Authenticate users
• Provide subscription services
• Maintain app functionality
• Generate invoices and documents
• Support organisation/project management features

Data collection and processing are limited to business and operational purposes related to the platform.

We may update this Privacy Policy from time to time.

Updated versions will be posted through the TrackTime Pro website or application with a revised effective date.

Continued use of the service after updates constitutes acceptance of the revised policy.

IRONBARK APPS

Website:
https://ironbarkapps.com.au

Support Email:
mark@ironbarkapps.com.au

Where applicable, users may have rights under:

• GDPR
• UK GDPR

Users may also have the right to lodge complaints with relevant supervisory authorities.

California residents may have rights under applicable California privacy laws.

TrackTime Pro does not sell personal information.

For the purposes of applicable privacy laws, IRONBARK APPS acts as the data controller for information processed through TrackTime Pro services.